Thank you for choosing Fleurs by Yuliya. We appreciate your trust and patronage. As a company committed to delivering high-quality products and services, we would like to provide you with information about our return policy.

 

1. Returns and Exchanges:

At Fleurs by Yuliya, we do not accept returns or exchanges for purchased products or services. Once a purchase is made, it is considered final and non-refundable.

 

2. Quality Assurance:

We take utmost care to ensure the quality and accuracy of our products and services. Our team works diligently to provide you with accurate product descriptions, images, and information to assist you in making informed purchasing decisions.

 

3. Defective or Damaged Items:

In the unlikely event that you receive a defective or damaged item, please contact our customer support team within [number of days, e.g., 7 days] of receiving the product. We will investigate the issue and provide a suitable resolution, which may include a replacement or compensation based on the nature of the problem.

 

4. Cancelling Orders:

Orders placed with Fleurs by Yuliya cannot be canceled once confirmed and processed. Please review your order carefully before proceeding with the purchase.

 

5. Customer Satisfaction:

Your satisfaction is important to us. If you have any concerns or questions about your purchase, our products, or our services, please feel free to reach out to our customer support team. We are here to assist you and address any inquiries you may have.

 

6. Exceptions:

While we strive to maintain a strict no-return, no-exchange policy, there may be exceptional circumstances that warrant consideration. Such cases will be reviewed on a case-by-case basis at the discretion of Fleurs by Yuliya. Please contact our customer support team to discuss any unique situations.

 

We appreciate your understanding and cooperation regarding our return policy. By purchasing with Fleurs by Yuliya, you acknowledge and agree to abide by the terms outlined in this policy.

 

If you have any questions or require assistance, please do not hesitate to contact our customer support team at [customer support contact information].

 

Thank you for being a valued customer of Fleurs by Yuliya.

 

Sincerely,

 

Yuliya Goy

Owner, Founder

Fleurs by Yuliya

info@fleursbyyuliya.com